Summary

At the full performance level - Pharmacy Technicians act as central communication hubs within the pharmacy - expertly responding to telephone inquiries and managing calls from patients - healthcare providers - and other members of the care team. They are adept at evaluating the nature and urgency of each call - accurately triaging requests - and connecting individuals with appropriate resources. Their unwavering commitment are fundamental to delivering outstanding care and support to Veterans.

Qualifications

Basic Requirements:

• Citizenship: Be a citizen of the United States
• Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with 38 U.S.C. § 7407(a)
• English Language Proficiency: Pharmacy Technician candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f)
• Education or Experience: (1) None required
• (2)For all grade levels and positions that accept both education and experience to qualify - equivalent combinations of qualifying education and experience that total at least 100% are qualifying
• The combined percentage is determined by adding total qualifying experience as a percentage of the experience required for the grade level to the education as a percentage of the education required for the grade level
• Certification: For positions above the full performance level - the employee must pass a national certification exam and hold an active national certification through either: 1) Pharmacy Technician Certification Board (PTCB) - Certified Pharmacy Technician (CPhT)
• OR (2) National Healthcareer Association (NHA) - Certified Pharmacy Technician (ExCPT)
• The full performance level of this vacancy is GS 7
• Grandfathering Provision
• Pharmacy technicians employed in VHA on the effective date of this qualification standard are considered to have met all qualification requirements for the title - series and grade held - including positive education and licensure/certification/registration that are part of the basic requirements of the occupation
• Foreign Education
• To be creditable - education completed outside the U.S. must be deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational credentials
• May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria)
• Grade Determinations: In addition to meeting the basic requirements - to qualify for the GS-6 you must possess at least 1 year of experience at the next lower level (GS-5) - and must fully meet the knowledge - skills - and abilities (KSAs) - which are: Knowledge of basic pharmacy operations
• Knowledge of pharmaceuticals to perform duties in pharmacy functional areas
• Knowledge of pharmaceutical nomenclature (including generic - chemical and proprietary names of drug)
• Ability to fill prescriptions
• Ability to use pharmacy information systems or basic pharmacy dispensing equipment with oversight
• Knowledge - Skills - and Abilities
• In addition to the experience/KSAs above - the candidate must demonstrate the following technical KSAs at the GS - 6 level: Knowledge of Federal and state laws related to pharmacy practice
• Knowledge of preparation - storage and distribution of medication products including those requiring special handling and documentation
• Ability to use pharmacy information systems or operate pharmacy dispensing equipment
• Knowledge of basic inventory procedures
• Ability to communicate with patients and staff and direct questions to appropriate personnel
• Preferred Experience: Three or more years of inpatient pharmacy technician experience
• Familiar with non-sterile and sterile intravenous compounding - working with automated dispensing cabinets - medication tray replenishment - and unit dose medication processing
• Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/
• Physical Requirements: The work requires regular and recurring physical exertion - involving standing or sitting for prolonged periods of time - typing - walking distances within the medical center - lifting/carrying (up to 50 pounds) of pharmaceutical supplies - and ending/stooping/stretching
• Requires ability to sit in front of a computer performing searches and data entry for hours at a time.

Duties

• VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws DUTIES INCLUDE BUT ARE NOT LIMITED TO:A
• Medication Management: Accurately reads and interprets prescriptions - selects appropriate medications or materials in the correct strength and dosage form - determines and measures the required quantities - applies proper labels and auxiliary labels - and documents necessary information electronically or on the pharmacy's copy of the prescription or order
• Replenishes inventory for emergency carts - kits - and trays
• Collects drug use evaluation data for quality improvements purposes
• Compounds and/or reconstitutes oral or external medications (non-sterile) without a second review
• After prescription/order(s) are reviewed by a pharmacist for therapeutic propriety - reviews orders for technical accuracy and ensures that the item dispensed corresponds to the drug and dose ordered
• Answers questions and calls from pharmacy and non-pharmacy personnel regarding drug distribution
• Monitors refrigerator temperature daily in assigned areas
• Perform monthly inspections to assigned areas to ensure proper storage of medications and soon to expired drugs are removed
• Maintains - verifies - stocks and replaces outdates in patient care area automated dispensing machines throughout the facility (i.e. - floors and clinics)
• Properly handles medications by ensuring high alert - hazardous - refrigerated and controlled substance medications are handled/stored appropriately and legally
• Prepares medications requiring special handling and ensures appropriate documentation is completed
• Assures that each individual prescription order is filled correctly with right drug/supply item - strength - dosage form - quantity and with all necessary auxiliary labels attached
• Verifies patient identification using two identifiers in accordance with medical center policy and ensures patients receive all prescriptions by utilizing VA software systems
• General Duties: As deemed necessary by the pharmacy supervisor: Assists in various patient care areas to support the consistent delivery of comprehensive pharmacy services
• Provides telephone support and assistance to other departments and patients regarding pharmacy-related inquiries
• Will monitor and maintain medication storage areas in accordance with Joint Commission standards - including routine checks for drug expiration dates and verification of proper storage conditions
• C
• Education: Completes all National - VISN - local - and Pharmacy mandatory training
• Provides training and education to health care professional trainees including pharmacy residents - students - and other staff members
• Compressed/Flexible: Not Authorized Permanent Change of Station: Not Authorized Pay: Competitive salary and regular salary increases Telework: Not Available Virtual: This is not a virtual position
• Not Authorized Functional Statement #:30068F Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Work Schedule: Monday - Friday 7am-3:30pm with including weekends -holidays & off tour rotations.